FAQs

Now, this is a good questions.  The answers a little long, but worth the read... psst, if you don't want to read, just call Cynthia, she'll tell you.

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Let me explain what makes us different from other duct cleaning companies. Most of the duct cleaning companies hook up their main vacuum at the basement near the furnace and then with air pressure go around to all the vents and try to blow all the dirt and debris down towards that drawing vacuum. Now we found this not to be a very good method, as usually what happens is the dust and debris get blown out of your line of sight, so when you look down the vent, everything looks nice and clean but the truth is most of that stuff is just caught up in a corner or a bend in the ductwork along the way, which in the long run can cause a lot of problems and adds stress to your furnace.

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We go around to every single vent in your home with our airline and vacuum hose. Our airline has a special tool on the end of it so when we turn the air pressure on, it shoots down each individual vent knocking everything loose and blowing it back towards us at the opening where we collected it with our vacuum. We do this on the upper level, then the main floor and then down into the basement where we will access the furnace area and we will clean the main ducting work from there. Once that is done we will do a furnace compartment cleaning, which means we will make sure there is no dust or debris left in the filter section, the blower section or the J channel of the furnace. Once the cleaning is complete we will sanitize the inside of the ductwork with an all natural grade disinfectant this will help kill off any bacteria, spores, mould that might be present on the metal at the time.  Now keep in mind, with CAPPS, you will always have one of the owners working in your home, and they are both licensed gas technicians and are able to touch your furnace.